So yesterday we were called to do a pre-check in for a very nice man, a doctor. His flight was same day and he was flying first class. So this was a late last minute pre-check in at the airport. No problem; we can handle it. Off we went at 9:30am to pick up his passport and departing taxes for a 1pm flight. We went to the airport, took care of it and went to another clients. At 11:30am we picked up his luggage and explained to him that he needed to be in the gate area at 12:20pm at the latest. Patiently waiting at the airport for him, 12:00pm, 12:15pm, 12:30pm, 12:45pm ok getting really nervous. 12:50pm I see him running across the street from his car rental return. I am screaming “empty your pockets” rushing to get him to security to get him on the plane. WHew! He made it. Thank goodness I know enough people at the airport to ensure that he doesnt miss his plane. Well AT YOUR SERVICE really paid off for him.